# Deleting a Customer Invoice

Sales orders can only be deleted if no items have been shipped from the invoice. If any items have been shipped, the corresponding invoice/sale must be removed before the invoice can be deleted. In this case, the invoice should be closed. See Closing a Invoice. Closing a invoice will remove all remaining 'quantity on invoice' quantities from inventory.

1. From the Customers Menu, select Invoices. The Invoice form will load.
2. Press the Open button and a popup will appear listing the invoice for the current period. Select the invoice to be deleted and the invoice form will be filled in.
   NOTE: Use the period pull down and search box to facilitate locating the desired purchase order.
3. Press the Delete button and confirm the action on the confirmation popup.

When a Invoice is deleted, the journal entry is removed from the database and the quantity on invoice values are readjusted. This action will not affect the income statement or balance sheet since a invoice represents an allocation of inventory and not an actual sale (monetary transaction).

### Related Topics

#### Invoices

Entering an invoice
Closing an invoice